UK
Heart Leadership works across the UK — in the room, on site, delivered in person. We also run virtual programmes for teams who need us wherever they are.
We work across every sector, because culture doesn't care what industry you're in.
Charities, manufacturing, logistics, legal, finance, the build environment, local government – we’ve been in the room with all of them. The problems look different on the surface. Underneath, they’re the same: people trying to work well together, led by someone who has to make that happen.
Services
Mergers & Acquisitions
We help organisations with all aspects of M&A work from a culture perspective from due diligence to integration support. When two teams become one, the culture doesn't merge on its own - someone has to coach it there. We work with you through the run up, the announcement, the integration and the messy middle.
Leadership & Management Development
Everything from executive coaching to bespoke development programmes. If you want to make brilliant leadership your competitive advantage, we've got you. Everything we build is based on your needs.
Culture diagnostics
How does it feel to work in your organisation? Our diagnostics dig deep to reveal what's really going on, including what's going well and what needs to shift. We'll get under the bonnet and then give you a 12-month roadmap telling you where to focus your time. Don't worry - we don't just leave you there, we also offer implementation support if you need it.
Heart Academy
Want some Learning & Development (L&D) support? We can help you with a L&D strategy, and then the design and delivery of an academy that is bespoke to your organisation.
Insights Discovery
We're practitioners of this world famous psychometric. Here we help individuals and teams gain clarity on ow they show up, communicate, and collaborate. The results are stark, every single time.
What's coming up?
Culture Camp Chester: One day. Big energy. Brilliant minds coming together. A day to make sure that inclusion stays in the conversation.
What our clients say
What Gemma and Hetal are building with Heart Leadership is something rare. It’s not an add-on. It’s a reimagining. A space where courage, vulnerability, and joy are part of the agenda, not just the atmosphere.
Culture is truly the heart of an organisation. It can make or break what your organisation stands for. Gemma and Hetal have built something truly special with Heart Leadership, which is much needed. Especially in the legal profession. It was a real privilege to attend.
There’s something really special about being in a room full of people who still believe in doing the right thing – even when it’s hard. Culture Camp is exactly that. Brave conversations, honest reflections, big questions about what leadership looks like now.
I would strongly advise anyone who values culture, authentic leadership, and brave conversations with the goal of developing high performance teams attends Culture Camp 2027. Gemma and Hetal have created something really special and it’s a privilege to be a part of it.
I really enjoyed working closely with Gemma and Heart Leadership to create a bespoke Line Manager programme that has equipped our managers with practical tools and insights to lead themselves more effectively and bring out the best in their people. Feedback has been really positive, with participants sharing that they more intentionally self-regulate, have stronger communication and feedback skills, and a greater focus on wellbeing and continuous improvement. The programme has helped our managers recognise that small changes in everyday moments can have a significant impact on the experience and performance of their teams.
We were delighted to partner with Heart Leadership, led by Gemma Ellison, to deliver a leadership programme for all of our line managers at GM Moving.
From the outset, Gemma demonstrated exceptional care and attention in planning the programme. She took the time to truly get to know our organisation, our people, our challenges, and our ambitions, which made the content feel relevant, tailored, and impactful from day one. The standard and quality of delivery were exceptionally high, striking the right balance between practical tools and meaningful reflection.
What stood out was how well Gemma understood GM Moving as an organisation. She created a learning environment that reflected our values and culture. Colleagues from a wide variety of roles were fully engaged throughout, and the sessions encouraged honest conversations and genuine development.
The follow-up support was equally impressive, ensuring that the learning was embedded and that managers felt confident applying new skills in their day-to-day roles.
We would highly recommend Heart Leadership to any organisation looking to strengthen leadership capability and invest in the development of their line managers and leaders. We look forward to continuing our partnership with Heart Leadership in the future and are pleased to already have them scheduled to deliver a full team session as our next step.
We knew Gemma and Hetal were a talented duo, but what they brought us at Culture Camp was VERY special. The entire Stribe team is still buzzing. A whole room full of incredible people with one big thing in common – the desire to lead bravely and optimistically.
Wilson Nesbitt has partnered with Heart Leadership over the past 12–18 months to deliver bespoke learning and development programmes for colleagues at every level of our business, and we look forward to continuing that partnership.
Hetal takes the time to understand our organisation and designs thoughtful and tailored programmes that address the specific needs of our people. The sessions have covered a wide range of topics, all with practical relevance and lasting value.
Gemma is an exceptional facilitator. She delivers every session with authenticity and warmth, combining a unique understanding of people and the legal profession. Her training is engaging and highly relatable. She creates an environment where people feel comfortable to participate and grow.
The impact has been visible across our entire business. Our colleagues have grown in confidence both professionally and personally, developed practical skills they use every day, strengthened relationships with colleagues across the firm, and feel empowered to take ownership of their own career development. Heart Leadership has helped embed a culture where learning is seen as a key driver of collaboration and long-term success.
What a day that was. There were many heartfelt moments, laugh-out-loud moments and so many real life, inspirational stories shared. The day was moving and optimistic in equal measures. Stories and valuable insights were shared about workplace culture, marginal gains, coaching conversations, supporting grief in the workplace, wellbeing, inclusivity, generational diversity and listening deeply to our colleagues.
Harrison Drury is a values-based law firm who put our people at the heart of everything we do. When a business looks to invite an external consultant to partner with them to deliver training directly to their people, it can feel like a huge leap of faith. I am pleased to say that we had no such concerns when engaging with Heart Leadership as it was clear from my first meeting that, as non-practicing solicitors they understood our sector, had a genuine interest in learning about the culture we had built at HD, and were enthusiastic about learning more to make sure their approach would only enhance this further.
We were very impressed with how quickly the Heart Team understood our culture and what we were looking to achieve when it came to the learning and development of our people. We have engaged with Heart Leadership to deliver several programmes in the last 12-18 months and we hope for this to continue in the future. I wouldn’t hesitate in recommending Heart Leadership to any business.